Шаяхмет

Very informative, friendly guide!

I am extremely happy to take the opportunity to write a review for ACT Kazakhstan a tour organiser in Kazakhstan and who has arranged for my Almaty trip very recently. I couldn't have a better experience than this what I have gained from ACT.

A very professional organisation and on time work delivery. Starting from arranging for my LOI and get my details checked and approved by migration police was done seamlessly. A flawless service provider and I am extremely happy with their service and perfect professionalism.

My tour conductor was Miss Galina and without her this trip probably couldn't have been a successful. I was a solo female traveler and she had arranged for the most beautiful, safest hotel and all arrangements.

My guide Shayakhmet and my Cab Owner Anatoli become my friends ultimately. Apart from the expected professionalism they were way too caring for their guest.

A special mention about the last day in Almaty. My flight was in the early morning and it was heavily snowing since 2 am but Shayakhmet & Anatoli reached my hotel sharp at 4 AM in the morning and drop me at Airport and waited there till the time I completed by check-in and boarded my flight.

Amazing experience and for any of my next trip to Kazakhstan I will certainly go ahead with ACT.

I very happy to write this review for them.

The guide was attentive, friendly, communicative. Thank you, Sheikh :)
Lagman was delicious/ Restaurant was clean, food was good overall.

I originally booked on to do a group tour of Almaty with Green Bazaar (3h) - when this arrived it transpired that happily I was the only person on the tour. I was so impressed with this tour that I decided to see if they had any tours to Big Almaty Lake the next day - unfortunately not but I was able to book a private tour to the lake for the next day.

This was worth every penny - I was picked up from my hotel, ate some local food, stopped by the President's Park, went up to the lake, took in a falconry show, and got a good overview of the city from the ski jumps. Again, my guide Shakh was knowledgable and friendly. In fact, on both of these tours I didn't feel like a tourist with a guide, it felt like being out with friends.

I would highly recommend anyone travelling to Almaty to book tours with this company. I have had no problems and if I came back to Almaty or Kazakhstan I would definitely use this company again.

Всё прекрасно, познавательно и интересно, Спасибо.

Выражаю благодарность гиду Шаяхмету за интересную экскурсию, занимательные беседы. Все было на высшем уровне

Большое спасибо, было очень интересно! Величественные горы впечатляют, природа потрясающая!

We did a private day tour with Sheikh-Ahmed (guide) and Slava (driver) and it was an amazing experience.
You are travelling three hours from Almaty and another three back (at least we did, the road was icy and in parts difficult to drive over) but it is well worth it!
We set off early and arrived at the Canyons at around 11am. The views were breathtaking and we then went for a stroll down the Canyon to the river at the end. The entire walk took about 2 hours, including some rest at the river. You have to walk slightly upwards on the way back and at the end there is a steep staircase to go up to the parking area. However, nothing too challenging for a normal healthy person.
It was great that we went in winter as whilst it was cold, it was almost entirely empty (just one other group of visitors turned up) and you can enjoy the silence and beauty of the landscape.
Sheikh-Ahmed and Slava did a great job in keeping us comfortable, including a stop at a Uyghur village and some makeshift tea and food picnic at the Canyons.
We loved the whole trip and i would definitely recommend it. It offers an insight to the Kazakhstan that one cannot see as a city visitor.
Expect bumpy roads and non-existent washroom facilities - but it is worth it!

Knowledgeable, English good. Good choice meals by guide.

Шаяхмет - первоклассный гид. Увлекательна и ознавательная тематика экскурсии.

Excellent attitude . People on the tour really enjoyed his. Driver was excellent. Meals very good.

Local guide very good.

Гид- профессионал своего дела

Great tour, everything was explained very well and interesting. Everything was fine!

Great guide, plenty of interesting information, excellent company!

He's fine, great and funny!

Two tours were very interesting and unique. We`ve seen a lot of beautiful things, learned a lot.

Very friendly. English skills moderation- good

Shakh is super friendly, extremely, knowledgeable, and very helpful. Delicious food. Menu should be in English

Very helpful and cooperative