About us

WHO ARE WE?

Welcome.kz is a leading inbound tour operator in Kazakhstan. With a strong presence in the country's two largest cities, Almaty and Astana, we offer an extensive range of tourism services and products in over 8 regions of our country. As the only company in Kazakhstan with such a diverse portfolio of offerings, we are proud to have created several exclusive tourism experiences that are unparalleled in the country.

WHAT MAKES US AN ATTRACTIVE CHOICE FOR OUR CLIENTS?

• At Welcome.kz, we take pride in offering the highest quality tourist services in Kazakhstan. Our commitment to excellence is reflected in our unique guarantee: If you are ever unsatisfied with the services you receive, we will promptly refund the cost of that service.
• We value both your time and money, which is why we provide you with the best service at the most competitive price. If you happen to find similar services at a lower cost, rest assured that the quality of the service and the size of the package offered will not match what we have to offer.
• Welcome.kz has earned the trust of over 25,000 satisfied customers from 67 countries around the world. Our reputation is further strengthened by the numerous prestigious international and Kazakhstan companies and organizations that have chosen us as their preferred tour operator.
• We believe that our staff is the key to providing you with the best possible travel experience. That's why we invest over 1,000 hours each year in training and development to ensure that they are equipped to provide you with the highest level of care and individual attention. Our team members undergo rigorous training at leading centers and international organizations and hold relevant certifications.
• We believe in giving back to the community. That's why we contribute 1% of the value of each tour package purchased to the Red Crescent of Kazakhstan, supporting their charitable efforts. Furthermore, some of the products used in organizing your trip are made by individuals with disabilities, providing them with meaningful employment opportunities.
• We are dedicated to preserving the natural beauty of Kazakhstan. We take a responsible approach to our work, carefully managing the impact we have on the environment. By choosing Welcome.kz, you are supporting sustainable tourism practices and helping to protect the unique and stunning landscapes of our country.
• We offer our clients the most extensive and exclusive selection of tourist services in Kazakhstan. Our passion for discovery drives us to constantly explore and uncover new and exciting destinations, ensuring that our clients are among the first to experience the country's hidden gems. 

10 REASONS WHY WE ARE SPECIAL!