Guides

The host tour operator ACT Kazakhstan is a leader in excursion services in Kazakhstan and has the largest staff of its own professional and certified guide-interpreters. All guides were trained under the program of the World Tourism Organization of the United Nations (UNWTO) together with one of the leading universities of Kazakhstan. According to the requirements of the Law “On Tourism Activities of the Republic of Kazakhstan” and the Law “On Permits and Notifications”, all the guides of ACT Kazakhstan are in the state electronic register of guides (guide-interpreters) and tourism instructors, have the appropriate guide certificate and legally carry out their activities in the Kazakhstan territory.

Working with a professional certified specialist, you do not risk your safety and get a high level of service. ACT Kazakhstan is the only tour operator who guarantees the quality of the provision of its services. If you use the services of our specialists and you still have complaints about their work, we will refund you the money paid for their services.

Detailed information about each guide presented can be seen in its personal page. Also on the page you can evaluate and comment on the work of the guide that served you. All reviews received as a result of the work of each specialist are entered on the site by tourists independently, or, with the consent of the tourist, are transferred to the site from paper. All reviews posted on the site are not edited, so that you can see the most objective rating of each of the specialists presented on the site. The rating of guides is estimated by the Wilson formula.

Attention! During the active tourist season (April - October), most of the guides presented are in active work and their booking cannot be guaranteed. For all questions, please contact our sales team, through any convenient method of communication.