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Highly qualified staff
We invest over 300 hours each year in training our staff and guides to ensure top-notch service.
Charity
Our company contributes up to 1% of your service cost to support charitable causes and create a positive impact.
Guarantee
We guarantee the quality of our services. If we do not meet your expectations, we will refund your money.
Experience
With over 26,000 satisfied guests from 67 countries and 10,000+ tours completed, our experience speaks for itself.
Aliya Moldagulov International Airport Aktobe offers passengers a separate VIP/CIP lounge for international and domestic flights. This lounge is isolated from the rest of the airport premises so that you can comfortably relax on soft sofas, check-in for your flight, pass customs and passport control without waiting in line. The VIP/CIP lounge also offers such services as meeting at the gangway, baggage delivery, etc.
THE COST OF INTERNATIONALC VIP/CIP LOUNGE ACCESS:
DEPARTURE: 66 USD* per person (adults and children aged 12 and over).
Children under 2 years old can enter the VIP/CIP lounge for free.
Children from 2 to 12 years old receive a 50% discount on admission (full price must be paid for a child 2-12 years old who is in the VIP/CIP lounge unaccompanied by an adult).
*Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.
Bar services are charged separately.
DEPARTURE PROCEDURE
- Departing passengers should arrive at the airport no later than 1.5 hours before departure, as check-in ends 30-40 minutes before departure. Upon arrival at the airport at the checkpoint, the client should give his/her name and flight number.
- Having led the passengers into the hall, the dispatcher will help them to pass customs control at a separate counter, check in for the flight and drop off their luggage. Next, passengers are seated in the VIP/CIP lounge to wait for boarding.
- After the announcement of boarding the flight, the VIP/CIP lounge dispatcher escorts passengers along the gallery to the telescopic gangway to board the plane in priority order (in the case of aircraft parking at the arm). In case of remote aircraft parking, passengers are provided with a separate comfortable transportation to the gangway.
The full list of services for departing passengers in the VIP lounge:
- Porter services: An airport employee will meet you at the entrance to the airport and take your luggage to the VIP/CIP lounge or to the check-in counter if check-in for your flight has already begun.
- Individual VIP tag: Your luggage will be marked with an individual VIP tag.
- Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
- Assistance with document preparation: An employee can provide assistance in preparing the necessary documents for passing through passport and customs control.
- Accompaniment to the plane: When boarding is announced, an airport employee will be on hand to personally escort you to the jet bridge. If your aircraft is parked remotely, you will be taken to the airstair in a comfortable minibus on a priority basis.
- Comfortable seating: Instead of hard seats, the VIP/CIP lounge offers comfortable armchairs and sofas for your relaxation.
- Free local phone calls and Wi-Fi.
- Illustrated magazines in Kazakh, Russian, and English.
Any other questions?
You can discuss any questions you have with our manager directly on WhatsApp!
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