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Highly qualified staff
We spend more than 1000 hours a year on staff training in reputable training centers.
Charity
Our company sends 1% of the cost of the services you purchase to the Red Crescent Fund of Kazakhstan.
Guarantee
Only we guarantee the quality of our services and compensate the cost for poorly rendered services.
Experience
More than 25,000 satisfied guests from 67 countries of the world.
The VIP lounge is situated within the airport building and has its own distinct entrance, located to the right of the main entrance to the main terminal.
THE COST OF VIP LOUNGE ACCESS AT ALMATY INTERNATIONAL AIRPORT:
FOR DEPARTING PASSENGERS: 112 USD per person (adults and children aged 13 and over)
Children under 2 years old can enter the VIP lounge for free.
Children from 2 to 12 years old receive a 50% discount on admission. Please note that for a child between 2 and 12 years old who is unaccompanied by an adult, the full price must be paid.
Persons with disabilities receive a 50% discount upon presentation of an original document confirming their disability issued by an authorized body.
For individuals who are meeting or seeing off passengers, the admission fee for the VIP lounge is 30 USD per person.
* Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.
The full list of services for departing passengers in the VIP lounge:
- Porter services: An airport employee will meet you at the entrance to the airport and take your luggage to the VIP lounge or to the check-in counter if check-in for your flight has already begun.
- Individual VIP tag: Your luggage will be marked with an individual VIP tag.
- Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
- Assistance with document preparation: An employee can provide assistance in preparing the necessary documents for passing through passport and customs control.
- Accompaniment to the plane: When boarding is announced, an airport employee will be on hand to personally escort you to the jet bridge. If your aircraft is parked remotely, you will be taken to the airstair in a comfortable minibus on a priority basis.
- Comfortable seating: Instead of hard seats, the VIP lounge offers comfortable armchairs and sofas for your relaxation.
- Free local phone calls and Wi-Fi.
- Illustrated magazines in Kazakh, Russian, and English.
- A private room in the VIP lounge for an additional fee of 97 USD per hour.
Gallery:
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Almaty
Astana
