The VIP/CIP lounge for domestic flights is located within the Almaty Airport's new terminal. It caters to passengers traveling within Kazakhstan.

THE COST OF DOMESTIC VIP LOUNGE ACCESS:

FOR ARRIVING PASSENGERS: 83 USD* per person (adults and children aged 13 and over)
You can book the VIP lounge for arriving passengers here.

FOR DEPARTING PASSENGERS: 111 USD* per person (adults and children aged 13 and over)
You can book the VIP lounge for departing passengers here.

• Children under 2 years old can enter the VIP lounge for free.
• Children from 2 to 12 years old receive a 50% discount on admission. Please note that for a child between 2 and 12 years old who is unaccompanied by an adult, the full price must be paid.
• Persons with disabilities receive a 50% discount upon presentation of an original document confirming their disability issued by an authorized body.
• For individuals who are meeting or seeing off passengers, the admission fee for the VIP lounge is 42 USD per person.

Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.

 

The VIP/CIP lounge for international flights is situated within the Almaty Airport's new terminal. It serves passengers departing from Kazakhstan or arriving from abroad.

THE COST OF INTERNATIONAL VIP LOUNGE ACCESS:

FOR ARRIVING PASSENGERS: 219 USD* per person (adults and children aged 13 and over)
You can book the VIP lounge for arriving passengers here.

FOR DEPARTING PASSENGERS: 260 USD* per person (adults and children aged 13 and over)
You can book the VIP lounge for departing passengers here.

• Children under 2 years old can enter the VIP lounge for free.
• Children from 2 to 12 years old receive a 50% discount on admission. Please note that for a child between 2 and 12 years old who is unaccompanied by an adult, the full price must be paid.
• Persons with disabilities receive a 50% discount upon presentation of an original document confirming their disability issued by an authorized body.
• For individuals who are meeting or seeing off passengers, the admission fee for the VIP lounge is 42 USD per person.

*Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.

ATTENTION:

• The VIP lounge stay is limited to 3 hours.
• If a passenger's flight is delayed by less than 1.5 hours during their stay, no additional charges apply.
• For delays of 1.5 hours or more during the passenger’s stay, the full rate will be charged for every additional 3 hours.
• If the passenger arrives at the lounge with prior knowledge of a flight delay, double the standard rate will apply.

The full list of services for arriving passengers in the VIP lounge:

• Meeting and escort services: As soon as you disembark from the aircraft, an airport employee will be waiting for you at the jet bridge holding a sign bearing your name. If your aircraft is parked remotely, an employee will meet you at the airstairs and escort you to a comfortable minibus that will take you to the terminal, ensuring that you don't have to ride in a crowded shared bus.)
• Luggage delivery: An employee will receive your luggage and deliver it to the VIP lounge.
• Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
• Assistance with document preparation: An employee can provide assistance in preparing the necessary documents for passing through passport and customs control.
• Comfortable seating: Instead of hard seats, the VIP lounge offers comfortable armchairs and sofas for your relaxation.
• Free local phone calls and Wi-Fi.
• Illustrated magazines in Kazakh, Russian, and English.

The full list of services for departing passengers in the VIP lounge:

• Porter services: An airport employee will meet you at the entrance to the airport and take your luggage to the VIP lounge or to the check-in counter if check-in for your flight has already begun.
• Individual VIP tag: Your luggage will be marked with an individual VIP tag.
• Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
• Assistance with document preparation: An employee can provide assistance in preparing the necessary documents for passing through passport and customs control.
• Accompaniment to the plane: When boarding is announced, an airport employee will be on hand to personally escort you to the jet bridge. If your aircraft is parked remotely, you will be taken to the airstair in a comfortable minibus on a priority basis.
• Comfortable seating: Instead of hard seats, the VIP lounge offers comfortable armchairs and sofas for your relaxation.
• Free local phone calls and Wi-Fi.
• Illustrated magazines in Kazakh, Russian, and English.
• Private room access is available for an additional fee:
     3-hour access: 321 USD 
     Each additional hour: 96 USD
     Access up to 8 hours: 552 USD

How do I find the VIP lounges?

VIP lounges for arriving and departing passengers are located to the left of the main entrance of the respective terminal (domestic or international flights) of the airport. For more detailed directions to the VIP lounges for domestic and international flights, please refer to the map below.