Back to category Published: 20 september 2022 Author: Галина

VIP/CIP Lounges at the Astana Airport

Astana Airport provides exclusive VIP/CIP lounges to its passengers for both international and domestic flights, offering a comfortable and luxurious experience. These lounges are designed to be completely separate from the rest of the airport, providing a peaceful environment to relax and unwind before or after your flight.

THE VIP/CIP LOUNGE FOR INTERNATIONAL PASSENGERS is intended for passengers flying out of the Republic of Kazakhstan or arriving from abroad.

THE COST OF INTERNATIONAL VIP/CIP LOUNGE ACCESS:

FOR ARRIVING AND DEPARTING PASSENGERS: 112 USD* per person (adults and children aged 16 and over)
You can book the VIP/CIP lounge for international passengers here.

Children under 4 years old can enter the VIP lounge for free.
Children from 4 to 15 years old receive a 50% discount on admission.

NOTE: The lounge bar services are not included in the VIP/CIP room charges. Access to the lounge bar will be charged separately at a rate of 42 USD per person (available only for departing international flights).
*Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.

How do I find the international VIP/CIP lounge?

The VIP/CIP lounge for passengers on international flights is located on the ground floor of Terminal 1. It is located in the left wing of the terminal and has a separate entrance.


THE VIP/CIP LOUNGE FOR DOMESTIC PASSENGERS operates 24/7 and is intended for passengers travelling within the Republic of Kazakhstan.


THE COST OF DOMESTIC VIP/CIP LOUNGE ACCESS:

FOR ARRIVING PASSENGERS: 51 USD per person (adults and children aged 16 and over)
You can book the VIP/CIP lounge for arriving passengers traveling inside Kazakhstan here.

FOR DEPARTING PASSENGERS: 80 USD per person (adults and children aged 16 and over)
You can book the VIP/CIP lounge for departing passengers traveling inside Kazakhstan here.

Children under 4 years old can enter the VIP lounge for free.
Children from 4 to 15 years old receive a 50% discount on admission.

*Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.
 

How do I find the domestic VIP/CIP lounge?

The VIP/CIP lounge for domestic passengers is located on the ground floor of Terminal 2. The entrance is to the right of the main entrance.

The full list of services for arriving passengers in the VIP lounge (domestic and international flights):

  • Meeting and escort services: As soon as you disembark from the aircraft, an airport employee will be waiting for you at the jet bridge holding a sign bearing your name. If your aircraft is parked remotely, an employee will meet you at the airstairs and escort you to a comfortable minibus that will take you to the terminal, ensuring that you don't have to ride in a crowded shared bus.)
  • Luggage delivery: An employee will receive your luggage and deliver it to the VIP lounge.
  • Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
  • Assistance with document preparation: An employee can provide assistance in preparing the necessary documents for passing through passport and customs control.
  • Comfortable seating: Instead of hard seats, the VIP lounge offers comfortable armchairs and sofas for your relaxation.
  • Free local phone calls and Wi-Fi.
  • Illustrated magazines in Kazakh, Russian, and English.

The full list of services for departing passengers in the VIP lounge (domestic and international flights):

  • Porter services: An airport employee will meet you at the entrance to the airport and take your luggage to the VIP lounge or to the check-in counter if check-in for your flight has already begun.
  • Individual VIP tag: Your luggage will be marked with an individual VIP tag.
  • Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
  • Assistance with document preparation: An employee can provide assistance in preparing the necessary documents for passing through passport and customs control.
  • Accompaniment to the plane: When boarding is announced, an airport employee will be on hand to personally escort you to the jet bridge. If your aircraft is parked remotely, you will be taken to the airstair in a comfortable minibus on a priority basis.
  • Comfortable seating: Instead of hard seats, the VIP lounge offers comfortable armchairs and sofas for your relaxation.
  • Free local phone calls and Wi-Fi.
  • Illustrated magazines in Kazakh, Russian, and English.
Dear passengers!
At Astana Airport, vehicles are not permitted to drive directly up to the VIP/CIP lounge entrance. Instead, they stop in the parking area, located 80-100 meters from the terminal. If you prefer your vehicle to stop within 20 meters of the entrance, an additional fee is required for terminal access. You can inquire about the cost and complete the payment with the company providing your transfer service.

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