Domestic VIP/CIP Lounge at the Astana Airport (Departure)

THE VIP/CIP LOUNGE FOR DOMESTIC FLIGHTS operates 24/7 and is intended for passengers traveling within the Republic of Kazakhstan.

THE COST OF  DEPARTURE: 80 USD per person (adults and children aged 16 and over)

Children under 4 years old can enter the VIP lounge for free.
Children from 4 to 15 years old receive a 50% discount on admission.

*Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.

DEPARTURE PROCEDURE

• Departing passengers should arrive at the airport no later than 1.5 hours before departure, as check-in ends 30-40 minutes before departure. Upon arrival at the airport at the check-in point, the client should state his/her name and flight number. At the entrance to the VIP lounge of Almaty airport, passengers will be met by a representative with a nameplate.
• An employee of the VIP/CIP lounge will meet passengers and guide them to the lounge, where he/she will help them check-in for the flight and drop off their luggage. Passengers are then seated in the VIP/CIP lounge to wait for boarding.
• VIP/CIP-зале Passenger can take advantage of free WI-FI, local telephony, newspaper and magazine in Kazakh, Russian and English. Passenger can also have a comfortable chair and divanah instead of hard power in the general hall.
• After the announcement of boarding, the VIP-lounge dispatcher escorts passengers along the gallery to the telescopic gangway to board the aircraft in priority order (in case of aircraft parking at the arm). In case of remote aircraft parking, passengers are provided with a separate comfortable transport to the gangway. 

Dear passengers!
At Astana Airport, vehicles are not permitted to drive directly up to the VIP/CIP lounge entrance. Instead, they stop in the parking area, located 80-100 meters from the terminal. If you prefer your vehicle to stop within 20 meters of the entrance, an additional fee is required for terminal access. You can inquire about the cost and complete the payment with the company providing your transfer service.

How do I find the VIP lounge?

VIP/CIP lounge for passengers of domestic flights is located on the first floor of Terminal 2. The entrance is to the right of the main entrance.

The full list of services for departing passengers in the VIP lounge:

• Porter services: An airport employee will meet you at the entrance to the airport and take your luggage to the VIP lounge or to the check-in counter if check-in for your flight has already begun.
• Individual VIP tag: Your luggage will be marked with an individual VIP tag.
• Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
• Assistance with document preparation: An employee can provide assistance in preparing the necessary documents for passing through passport and customs control.
• Accompaniment to the plane: When boarding is announced, an airport employee will be on hand to personally escort you to the jet bridge. If your aircraft is parked remotely, you will be taken to the airstair in a comfortable minibus on a priority basis.
• Comfortable seating: Instead of hard seats, the VIP lounge offers comfortable armchairs and sofas for your relaxation.
• Free local phone calls and Wi-Fi.
• Illustrated magazines in Kazakh, Russian, and English.
• Assist in summoning medical personnel as needed.