Back to category Published: 11 march 2021 Author: Галина

VIP-lounge at Almaty airport

VIP-lounges at Almaty International Airport create most comfortable conditions for passengers of special category while waiting for their flight and going through all pre-flight and post-flight formalities in one hall, including passport control, customs control, and check-in for the flight. VIP-halls are additionally equipped with control and security systems. 

List of services provided in the VIP-lounge for arriving passengers:

  • Meeting of arriving passengers by agents with a nameplate and escort to the VIP-hall;
  • Separate passport and customs control desk in the VIP-halls of departure/arrival;
  • Assistance in processing necessary documents for passport and customs control;
  • Information for the passengers of VIP-lounge on flights in Almaty airport;
  • Comfortable waiting lounges;
  • Provision of local telephony;
  • Free provision of Internet and WI-FI;
  • Providing illustrated magazines in Kazakh, Russian and English;
  • Assistance in calling medical personnel, if necessary;
  • Provision of a "Private Room" in the VIP-lounge (for an additional fee at the approved rate);

List of services provided in the VIP-lounge for departing passengers:

  • Registration of passengers and their hand luggage;
  • Baggage labeling with individual VIP-ticket;
  • Separate passport and customs control desk in the VIP-halls of departure/arrival;
  • Assistance in preparation of necessary documents for passport and customs control;
  • Information for the passengers of VIP-lounge on flights in Almaty airport;
  • Accompanying departing passengers through the gallery to the trolleybus and delivery by a comfortable minibus for priority boarding;
  • Comfortable waiting lounges;
  • Provision of local telephone service;
  • Free provision of Internet and WI-FI;
  • Providing illustrated magazines in Kazakh, Russian and English languages;
  • Assistance in calling medical personnel, if necessary;
  • Provision of a "Private Room" in the VIP-lounge (for an additional fee at the approved rate);


VIP-LOUNGE SERVICES IN THE INTERNATIONAL AIRPORT OF ALMATY:

Arrival: 57 USD per person (adults and children 3-12 years old unaccompanied). 
You can order VIP services on arrival by following this link

Departure: 75 USD per person (adults and children 3-12 years old unaccompanied). 
To order VIP services on the flight you can follow this link

*Accompanied children under 2 years old - no charge
**Accompanied children at age from 3 to 12 years - 50% discount
*** Persons with disabilities (all categories of disability on presentation of the original document confirming disability and issued by the authorized body).

Entrance to VIP-hall for persons meeting and accompanying passengers on VIP arrival/departure: 12000 tenge per person

Use of "Private room" in VIP-lounge for 1 hour: 36000 tenge.

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