VIP-lounge at Almaty airport
VIP-lounges at Almaty International Airport create most comfortable conditions for passengers of special category while waiting for their flight and going through all pre-flight and post-flight formalities in one hall, including passport control, customs control, and check-in for the flight. VIP-halls are additionally equipped with control and security systems.
List of services provided in the VIP-lounge for arriving passengers:
- Meeting of arriving passengers by agents with a nameplate and escort to the VIP-hall;
- Separate passport and customs control desk in the VIP-halls of departure/arrival;
- Assistance in processing necessary documents for passport and customs control;
- Information for the passengers of VIP-lounge on flights in Almaty airport;
- Comfortable waiting lounges;
- Provision of local telephony;
- Free provision of Internet and WI-FI;
- Providing illustrated magazines in Kazakh, Russian and English;
- Assistance in calling medical personnel, if necessary;
- Provision of a "Private Room" in the VIP-lounge (for an additional fee at the approved rate);
List of services provided in the VIP-lounge for departing passengers:
- Registration of passengers and their hand luggage;
- Baggage labeling with individual VIP-ticket;
- Separate passport and customs control desk in the VIP-halls of departure/arrival;
- Assistance in preparation of necessary documents for passport and customs control;
- Information for the passengers of VIP-lounge on flights in Almaty airport;
- Accompanying departing passengers through the gallery to the trolleybus and delivery by a comfortable minibus for priority boarding;
- Comfortable waiting lounges;
- Provision of local telephone service;
- Free provision of Internet and WI-FI;
- Providing illustrated magazines in Kazakh, Russian and English languages;
- Assistance in calling medical personnel, if necessary;
- Provision of a "Private Room" in the VIP-lounge (for an additional fee at the approved rate);
VIP-LOUNGE SERVICES IN THE INTERNATIONAL AIRPORT OF ALMATY:
Arrival: 57 USD per person (adults and children 3-12 years old unaccompanied).
You can order VIP services on arrival by following this link.
Departure: 75 USD per person (adults and children 3-12 years old unaccompanied).
To order VIP services on the flight you can follow this link.
*Accompanied children under 2 years old - no charge
**Accompanied children at age from 3 to 12 years - 50% discount
*** Persons with disabilities (all categories of disability on presentation of the original document confirming disability and issued by the authorized body).
Entrance to VIP-hall for persons meeting and accompanying passengers on VIP arrival/departure: 12000 tenge per person
Use of "Private room" in VIP-lounge for 1 hour: 36000 tenge.