VIP/CIP-lounges at the airport in Astana
THE INTERNATIONAL VIP/CIP-LOUNGE is separate and isolated from the rest of the airport complex. Here you can relax on the soft sofas, go through check-in for international flights, customs and passport control. On arrival you will be met by an airport employee in a separate transport.
THE COST OF THE INTERNATIONAL VIP/CIP-LOUNGE:
ARRIVAL or DEPARTURE (international flight): 112 USD per person (adults and accompanied children)
YOU CAN BUY VIP-services on arrival/ for departure (international flight) by following this link.
*Accompanied children under 3 years old - no charge
**Accompanied children at age from 4 to 15 years - 50% discount
Lounge-bar service for passengers in the VIP-lounge (unaccompanied adults and children): 40 USD per person
THE DOMESTIC VIP/CIP-LOINGE located to the right of the main entrance to the new passenger terminal. This lounge is offered to serve commercial, security and officials of the Republic of Kazakhstan who depart and arrive on domestic flights.
THE COST OF THE DOMESTIC VIP/CIP-LOUNGE:
ARRIVAL (domestic flight): 51 USD per person (unaccompanied adults and children).
YOU CAN BUY VIP-services on arrival (domestic flight) by following this link.
DEPARTURE (domestic flight): 80 USD per person (unaccompanied adults and children).
YOU CAN BUY VIP-services for departure (domestic flight) by following this link.
*Accompanied children under 3 years old - no charge
**Accompanied children at age from 4 to 15 years - 50% discount
Nursultan Nazarbayev International Airport offers its passengers services in domestic and international VIP/CIP-lounges, which create the most comfortable conditions for special category passengers while waiting for the flight and passing all pre-flight and post-flight formalities.
The list of services provided in the VIP-lounge:
- Round-the-clock acceptance of preliminary applications for passenger service;
- Registration of passengers and luggage for the flight;
- Passport and customs control assistance;
- Escorting passengers on boarding, including individual transport (in case of distant aircraft parking);
- Meeting of arriving passengers with a nameplate and accompanying them to the VIP-lounge, including in a detached vehicle (if the aircraft is parked remotely);
- Delivery of luggage of arriving passengers to the VIP-lounge terminal/accompaniment to the luggage reclaim belt;
- Comfortable lounges;
- Information for VIP-lounge passengers about flights at Astana airport;
- Provision of local telephony;
- Free provision of Internet and WI-FI;
- Providing illustrated magazines in Kazakh, Russian and English languages;
- Assistance in calling medical personnel, if necessary;
- Lounge bar service (extra charge);