Domestic VIP/CIP Lounge at Almaty Airport – Departure

Escape the busy airport environment. Book the VIP/CIP lounge at the Almaty International Airport online. This service is available exclusively to departing passengers traveling on domestic flights.

  • Available year-round, daily
  •   Domestic flights
  •   Booking guaranteed at least 12 hours prior to departure
  • VIP lounge stay limited to 3 hours
Highly qualified staff
We invest over 300 hours each year in training our staff and guides to ensure top-notch service.
Charity
Our company contributes up to 1% of your service cost to support charitable causes and create a positive impact.
Guarantee
We guarantee the quality of our services. If we do not meet your expectations, we will refund your money.
Experience
With over 26,000 satisfied guests from 67 countries and 10,000+ tours completed, our experience speaks for itself.

Cost Estimate and Online Booking

prices and reservations
Key Details

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Price per Person:
$ 123
  • Tour Date:
  • Departure Time:
  • Adults:
Total:
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Key Details
Included Features
Booking Procedure
Purchase Instructions
Find on the map
Cancellation Policy
Domestic VIP Lounge at Almaty Airport – Departure
The service is available all year round, daily
Children under 2 can access the VIP lounge for free. Children aged 2 to 12 get a 50% discount
100% online booking and payment available
You may stay in the VIP lounge for up to 3 hours
You can book at least 12 hours before departure. If your desired date is unavailable, you can arrange and pay for the service through our manager on WhatsApp or Telegram

What's included in the Price?

  • Porter services: An airport employee will meet you at the entrance to the airport and take your luggage to the VIP lounge or to the check-in counter if check-in for your flight has already begun.
  • Individual VIP tag: Your luggage will be marked with an individual VIP tag.
  • Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
  • Assistance with document preparation: An employee can assist in preparing the necessary documents for passing through passport and customs control.
  • Accompaniment to the plane: When boarding is announced, an airport employee will be on hand to personally escort you to the jet bridge. If your aircraft is parked remotely, you will be taken to the airstair in a comfortable minibus on a priority basis.
  • Comfortable seating: Instead of hard seats, the VIP lounge offers comfortable armchairs and sofas for your relaxation.
  • Free local phone calls and Wi-Fi.
  • Illustrated magazines in Kazakh, Russian, and English.

Not Included: 

  • Admission for those accompanying passengers
  • Food and beverages
  • Transfer from the hotel to the airport

Booking Procedure

  • Select the service you want to book.
  • On the service page, use the calendar to choose your desired date and the number of participants. Fill in your personal information and click the Buy Online button.
  • To secure your booking, you need to pay the full cost of the tour. For details on the online payment process, refer to the Purchase Instructions tab.
  • After payment, save your voucher and the electronic receipt containing your order details and payment information.

Alternative booking options:

You can also book a service by contacting our managers and paying in cash or via bank transfer. To reach our managers, click the round button in the lower right corner of the screen or message us on WhatsApp at +7 (700) 348-00-00 (responses available in English).

Alternatively, you can call us at:

+7 (727) 326-96-16, +7 (702) 006-57-87 (Almaty)

+7 (7172) 76-00-56 (Astana)

Purchase Instructions

  • Choose your desired date and fill in all required information. The total order amount will be displayed based on your selections.
  • Click the Buy Online button to be redirected to a secure payment page. Here, enter your bank card details to complete your payment.

If your desired departure date is unavailable, it’s likely less than 12 hours are remaining before the flight. Booking requests must be made in advance to ensure availability. However, in such cases, you can still request the service through our manager by contacting us via WhatsApp or other available methods. The manager will process and confirm your request, after which you’ll receive a payment link to complete the booking online.

We accept payments via Visa, MasterCard, and other electronic payment systems. The total amount will be charged in the national currency of Kazakhstan – tenge. The conversion to Kazakhstani tenge will occur at the official exchange rate set by the National Bank of Kazakhstan on the day of payment. You can view the current exchange rates for the Kazakhstani tenge against other currencies on this page.

  • Once your payment is successful, an electronic receipt with your order details and payment information will be sent to the email address you provided. Additionally, you can download and print a voucher for the paid service during your browser session. Please ensure you save this voucher.

For details about the payment service and the security measures for electronic transactions, refer to this page.

How do I find the VIP lounges?

VIP lounges for arriving and departing passengers are located to the left of the main entrance of the respective terminal (domestic or international flights) of the airport. For more detailed directions to the VIP lounges for domestic and international flights, please refer to the map below.

Cancellation Policy:

  • If you cancel less than 24 hours* before the tour or do not show up, 100% of the total cost will be retained.

*Please note that if a cancellation notice is received outside of our working hours (evening, night, or weekends) and our managers have not confirmed receipt of your cancellation or change request in writing, the company reserves the right to consider the request when business hours resume. Therefore, we encourage you to notify us of any changes or cancellations as early as possible.

During non-working hours, you can try to reach us through our duty phone, corporate email, or corporate messengers. Duty managers monitor these channels and can respond promptly. 

Description and list of services

Service Details

THE COST OF VIP/CIP LOUNGE ACCESS AT THE ALMATY INTERNATIONAL AIRPORT:

For departing passengers on domestic flights: 123 USD per person (adults and children aged 13 and over).

  • Children under 2 years old can enter the VIP/CIP lounge for free.
  • Children from 2 to 12 years old receive a 50% discount.
  • People with disabilities receive a 50% discount (valid for all categories upon presenting an original disability certificate issued by an authorized authority).
  • Entrance to the VIP-lounge for persons meeting and seeing off passengers: 44 USD per person.

Discounted CIP room access for children, individuals with disabilities, and those accompanying passengers is available exclusively through our manager. Contact details are provided below.

Bar services are not included in the VIP/CIP room charges.

HOW TO PURCHASE ACCESS TO THE VIP/CIP LOUNGE AT ALMATY AIRPORT ONLINE

  • Choose your preferred date on the calendar.
  • Enter the number of people and your personal information.
  • Click "Buy Online" and complete a 100% prepayment using Visa, MasterCard, or other electronic systems. Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.
  • Save the voucher and electronic receipt for your records.

Departing passengers should arrive at the airport no later than 1.5 hours before departure, as check-in ends 30-40 minutes before departure.

No refunds for cancellations made 24 hours or less before the booking or in case of no-show.

Bookings can be made at least 12 hours before departure. If your preferred date is unavailable on the calendar, contact us, and we’ll assist with your VIP/CIP lounge reservation.

HOW TO CONTACT US

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Service Details

THE COST OF VIP/CIP LOUNGE ACCESS AT THE ALMATY INTERNATIONAL AIRPORT:

For departing passengers on domestic flights: 123 USD per person (adults and children aged 13 and over).

  • Children under 2 years old can enter the VIP/CIP lounge for free.
  • Children from 2 to 12 years old receive a 50% discount.
  • People with disabilities receive a 50% discount (valid for all categories upon presenting an original disability certificate issued by an authorized authority).
  • Entrance to the VIP-lounge for persons meeting and seeing off passengers: 44 USD per person.

Discounted CIP room access for children, individuals with disabilities, and those accompanying passengers is available exclusively through our manager. Contact details are provided below.

Bar services are not included in the VIP/CIP room charges.

HOW TO PURCHASE ACCESS TO THE VIP/CIP LOUNGE AT ALMATY AIRPORT ONLINE

  • Choose your preferred date on the calendar.
  • Enter the number of people and your personal information.
  • Click "Buy Online" and complete a 100% prepayment using Visa, MasterCard, or other electronic systems. Please note that our prices are listed in US dollars, but payment will be debited in the national currency of Kazakhstan (tenge) at the current exchange rate.
  • Save the voucher and electronic receipt for your records.

Departing passengers should arrive at the airport no later than 1.5 hours before departure, as check-in ends 30-40 minutes before departure.

No refunds for cancellations made 24 hours or less before the booking or in case of no-show.

Bookings can be made at least 12 hours before departure. If your preferred date is unavailable on the calendar, contact us, and we’ll assist with your VIP/CIP lounge reservation.

HOW TO CONTACT US

Provided Services
VIP Lounge Location
Provided Services

The full list of services for departing passengers in the VIP lounge:

  • Porter services: An airport employee will meet you at the entrance to the airport and take your luggage to the VIP lounge or to the check-in counter if check-in for your flight has already begun.
  • Individual VIP tag: Your luggage will be marked with an individual VIP tag.
  • Separate check-in counter: You will have access to a separate check-in counter for your flight, as well as passport and customs control, without waiting in lines.
  • Assistance with document preparation: An employee can provide assistance in preparing the necessary documents for passing through passport and customs control.
  • Accompaniment to the plane: When boarding is announced, an airport employee will be on hand to personally escort you to the jet bridge. If your aircraft is parked remotely, you will be taken to the airstair in a comfortable minibus on a priority basis.
  • Comfortable seating: Instead of hard seats, the VIP lounge offers comfortable armchairs and sofas for your relaxation.
  • Free local phone calls and Wi-Fi.
  • Illustrated magazines in Kazakh, Russian, and English.

Not Included: 

  • Admission for those accompanying passengers
  • Food and beverages
  • Transfer from the hotel to the airport

Additional information:

  • The VIP lounge stay is limited to 3 hours.
  • If the flight is delayed by less than 1.5 hours while the passenger is already in the lounge, no additional charges apply.
  • If the flight delay extends to 1.5 hours or more while the passenger is in the lounge, a full fee will be charged for every additional 3-hour period.
  • If a passenger arrives at the lounge already aware that their flight is delayed, they will be charged double the regular rate.
VIP Lounge Location

How do I find the VIP lounges?

VIP lounges for arriving and departing passengers are located to the left of the main entrance of the respective terminal (domestic or international flights) of the airport. For more detailed directions to the VIP lounges for domestic and international flights, please refer to the map above.

Have questions?

Chat directly with our manager on WhatsApp!

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    Thank you for the request!

    Request for:

    After submitting the request, our manager will contact you to clarify the details of the order

    After selecting the date and entering the data, you will see the total amount of the order. When you click the "Buy Online" button, you will be redirected to a secure payment service page where you need to enter your bank card details to make a payment. Payment is possible using Visa, MasterCard and other electronic payment systems. According to the requirements of the legislation, the final payment amount will be made in the national currency of Kazakhstan - Tenge (TENGE - KZT). The conversion into Tenge is made at the official exchange rate of the National Bank of the Republic of Kazakhstan, on the day of payment. You can get acquainted with the exchange rate of the national currency of Kazakhstan, in relation to other currencies, on the page

    After successful payment, an electronic receipt with information about the order and data on the payment made will be sent to the e-mail you specified. Also, during the session of your browser on the site, you will have access to download and print a voucher for the paid service. Save it. Information about the payment service and guarantees of the security of electronic payments can be found on this page